I’ve heard a lot of people getting frustrated with Facebook’s recent update to their device app which is used on both smart phones and tablets. People never like change but I believe this one is for the better both visually and technically. Below is a quick guide for users struggling to work out how to use their new functionality:
When you get a message from another user or you start a new conversation you will now be presented with this rather strange floating face in a circle (pulled from the messengers profile picture). Tapping on the circle will bring up a familiar chat window.
If you would rather not chat to the person you have two options. You can either hold down your finger on their circle and drag them to a different part of the screen as a reminder for later or you can drag them into the ‘X’ circle that will appear at the bottom of your screen. The latter will remove the circle from your screen altogether. If you need to access this chat later you can click on the normal chat bubbles at the top of your screen in the blue bar.
If you’re popular enough to get multiple people messaging you at the same time the circles will oddly stack up on top of each other. Tapping them once will arrange them at the top of your screen. Clicking on the white circle icon will allow you to view your messages in the old format but if you click on a user’s circle you will go directly to their conversation.
Personally I’ve found that these updates have improved my experience of using the app and the chat circles are a great way to flick between multiple conversations very quickly. Visually I have to say that I approve of the icon style that Facebook has recently adopted but their new stickers (smilies) already feel outdated and should be deleted forever!
About The Author: Martin Price is the Marketing & Social Media Co-Ordinator at WNW Design limited. You can view his posts on Facebook, Twitter, Google + & LinkedIn, email him at firstname.lastname@example.org or phone him on 01395 542 569.